Specified Commercial Transactions Act disclosure

The authoritative Specified Commercial Transactions Act disclosure for Mekutte is the Japanese version. The English below is for reference; the Japanese text controls in case of any discrepancy.

This page provides the disclosure required by Article 11 of the Specified Commercial Transactions Act of Japan for the paid plans of Mekutte.

Seller

• Seller: Umi Ebisujima
• Operations manager: Umi Ebisujima
• Address: Yamato Bldg. 405, 1-6-16 Kanda-Izumicho, Chiyoda-ku, Tokyo 101-0024, Japan
• Phone: Not publicly disclosed on this page. If you would like the phone number disclosed before signing up, please submit a request via the contact form below with the note “Phone disclosure request” (電話番号開示希望); we will provide it without delay. The Service does not accept telephone inquiries.
• Contact: Contact form

Price

• Pro plan (monthly): JPY 980 (tax included) per month
• Pro plan (yearly): JPY 9,800 (tax included) per year
• For the most up-to-date pricing, please refer to the pricing section of the Service. Prices may change. When a change affects the renewal price of an existing subscription, the operator will notify users of the effective date and conditions in advance.

Additional fees

Internet connection charges, communication charges, and device costs required to use the Service are the user’s responsibility.

Payment method

Credit card payment via Stripe, Inc. The Service does not handle payment information directly; payment is processed on Stripe’s secure interface.

Payment timing

• Initial payment: the first billing cycle is charged at the time of subscription.
• Subsequent payments: while the subscription is active, the user is automatically charged at each renewal (the same day of each month for monthly plans, the same day of each year for yearly plans).

Delivery / service availability

Pro-plan features become available immediately after payment is processed.

Cancellation

Users may cancel at any time via the Stripe customer portal accessible from “Manage plan” in the user menu. After cancellation, the user retains Pro-plan access until the current billing period ends (i.e., until the day before the next scheduled renewal date). The exact period end date can be confirmed on the Stripe customer portal.

Refund policy

No prorated or daily refunds are provided for amounts already paid. However, the operator will issue a reasonable refund if the Service cannot be provided due to the operator’s fault, or where a refund is required by law.

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